Help & Support Center

Get technical support for your photobooth operations, hardware configurations, and billing setups.

Support Channels

Reach us directly, or expect an automated reply from our notification address after you book or submit a ticket.

Quick Self-Service

  • Camera not detected? Check that your camera is switched to manual focus and its USB mode is set to PC Control.
  • Printer margins offset? Open Settings → Printing and click "Auto-Align Border".
  • QR link not loading for guests? Check the booth's Wi-Fi connection — QR delivery needs an active internet connection to upload.

Create a Support Ticket

Tell us what's happening and we'll follow up by email.

You'll get an automatic confirmation from notification@studiophotuna.com once your ticket is submitted.